UX/Product Designer who finds joy in making people’s lives easier through thoughtful design.
Areas of Expertise
Enterprise UX · Design Systems · Interaction Design
Accessibility · UX Research · Cross-Functional Collaboration
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AI Support in CX Cloud
Enterprise UX Design
An AI-powered support experience to help users resolve issues independently and reduce support case volume for Cisco’s CX Cloud platform.
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Figure 8 Design System
Design Systems
Scaling, standardizing, documenting, centralizing, and ensuring accessibility of a design system used by two of Cisco’s customer experience platforms: CX Cloud and PX Cloud.
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Student Dashboard Redesign
UI Redesign
A visual and workflow refresh of a class dashboard to address critical usability issues, simplify navigation, clarify account access, and reduce support call volume.
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Interactive Learning Pages
Interaction Design
Introducing a new interactive, content-driven learning model to boost student engagement.
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The Knot Mobile App Redesign
Mobile Design
A mobile wedding planning app redesign informed by heuristic evaluation and usability principles.